Property Manager Responded: Thank you for sharing your feedback. We take your concerns seriously and want to clarify that we are actively working on maintaining and improving the property. Regarding the condition of the apartments, we address maintenance requests as quickly as possible to ensure a comfortable living environment. If you've experienced any issues with mice or other concerns, please contact us directly so we can resolve them promptly. We also understand the frustration with package theft, and we are working on a solution to improve security, including updating the camera system. Your feedback is valuable, and we are committed to enhancing the experience for all of our residents.

Property Manager Responded: Thank you for sharing your feedback. We understand your frustration and regret that your experience wasn’t more positive. Since your review, The Boulders has undergone significant changes under new management, and we’ve worked hard to address the concerns you've mentioned. We’ve improved maintenance services and staffing, ensuring quicker responses to requests, and we’ve focused on better communication and consistency with our office staff. We also aim to balance necessary updates with fair pricing, striving to maintain a well-maintained, comfortable community. We value resident feedback and are committed to ongoing improvements. If you have specific concerns, we’d love the opportunity to address them directly and work towards a more positive experience moving forward.